Terms and Conditions

Any User grievances can be reported at decathlonplay.india@decathlon.com

1. For the purpose of this Agreement, “User” shall mean (i) any natural or legal person who has accessed the Platform by providing Registration Data while registering on the App or Website, (ii) any natural or legal person who has accessed the Platform without providing Registration Data and (iii) any natural or legal person who is participating in the Events or user or causes to use the Services displayed and accessed on the Platform.

2. For the purpose of the above, “Registration Data” shall include the following information which is entered by the User at the time of accessing and registering themselves on the Platform:

   1. Name
   2. Gender
   3. Contact Number
   4. Email ID
   5. Pincode

3. Use of the Platform is available only for Users who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, persons of unsound mind, un-discharged insolvents etc. are not eligible to use the Platform. Decathlon reserves the right to restrict a User’s access to the Platform if it is brought to Decathlon's notice or if it is discovered that the User is incompetent to contract.

4. If the User uses, accesses, browse or otherwise use the Platform by providing Registration Data, the User shall be responsible for maintaining the confidentiality of the user name and password which are created and the User shall be responsible for all activities which occur under the respective user name. The User agrees that if the User provides any information that is untrue, inaccurate, not current or incomplete or Decathlon has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Agreement, Decathlon shall have the right to indefinitely suspend or terminate or block the access of the User on the Platform and refuse to provide the User with future access to the Platform

5. When User visits the Platform or sends e-mails or other data, information or communication to Decathlon, User is communicating with Decathlon electronically. User consents to receive communications from Decathlon electronically. Decathlon will communicate with User via e-mail or by posting notices on the Platform periodically and as and when required. Decathlon may communicate with the User by email or by such other mode of communication, electronic or otherwise. In the event the User does not wish to receive e-mail communication from Decathlon, the User shall unsubscribe to receiving e-emails.

6. The User shall be responsible for any non-performance or breach of any contract entered into between the User and Decathlon.

7. Decathlon attempts to keep the elements mentioned on its Platform accurate and complete. All information about the Services is subject to change without notice. It is possible that there could either be errors or omissions in the information provided on the Platform or such information could also be incomplete. Decathlon is not responsible for any errors, omissions or representations on any of Decathlon’s pages or any links on any of Decathlon’s pages.

8. The User releases and indemnifies Decathlon and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the User on the Platform and specifically waive any claims that the User may have on Decathlon under any applicable law. Notwithstanding its reasonable efforts, Decathlon cannot take responsibility or control the information provided by any of the Users or any information regarding Services displayed on the Platform. The User may find other Users’ information to be offensive, harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe trading when using the Platform.

9. All commercial/contractual terms are offered by and agreed to between the Participant and the organiser The commercial/contractual terms include without limitation, registration fees, price, payment methods, payment terms, date, period, dates of events, mode and terms of delivery, packaging and shipping charges, warranties and disclaimers etc. related to the Events and other services, and after sale services related to Events and other services.

10. The User can take a close look at the Platform for the complete description of the Events and services. In spite of Decathlon doing its best to describe and present the Events being displayed on the Platform as accurately as possible, some Events characteristics or description of services may be altered slightly. It is also hereby declared that Decathlon affiliated Events are sometimes displayed on the Platform by the Event organisers directly for which Decathlon has no involvement. Despite all precautions by Decathlon, there may be inadvertent errors, and Decathlon shall not under any circumstances be held liable should this arise. The pictorial depictions of the Events and other services displayed on the Platform are not contractually binding. Under no circumstances may Decathlon be held liable on the basis of said pictorial depictions or description of the Events or services being displayed. Decathlon also does not make any representation or warranty as to specifics (such as quality, value, credibility, etc.) of the Events or services displayed on the Platform.

11. The registration fee displayed for the Events and prices for the services displayed on the Platform, unless specified otherwise, are expressed in Indian Rupees and shall include all taxes applicable by law. Registration fee and prices shall not include the cost of any additional services selected by the User unless it is specifically mentioned in the description of the Events or services displayed on the Platform. Decathlon shall have the right to refuse or cancel any registrations or purchases done by the User. Registration Fee and prices of services as is reflected on the Platform may be subjected to some technical issues or typographical errors, or the Events description displayed may be incorrectly reflected including but not limited to information regarding registration fee for an events, price of services, availability etc. and in such an Events Decathlon may cancel the User’s registration or purchase.

12. The User recognises that there are risks in dealing with underage persons or people acting under false pretence and shall hold Decathlon harmless for the same.

13. Registration of a User on the Platform is free. Decathlon does not charge any fee for browsing and transacting on the Platform. Decathlon reserves the right to change its Fee Policy from time to time. In particular, Decathlon may at its sole discretion introduce new Services and modify some or all of the existing Services offered on the Platform. In such an event Decathlon reserves the right to introduce a fee for the new Services offered or amend/introduce fees for existing Services, as the case may be. Changes to the Fee Policy shall be posted on the Platform and such changes shall automatically become effective immediately after they are posted on the Platform. Unless otherwise stated, all fee shall be quoted in Indian Rupees. The User shall be solely responsible for compliance of all applicable laws being in force at the time.

14. The User agree, undertake and confirm that User’s use of Platform shall be strictly governed by the following binding principles:

    1. The User shall not host, display, upload, modify, publish, transmit, update or share any information which:

       1. belongs to another person and to which the User does not have any right to;

       2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or envisaging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" and other offences within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986, The Protection of Children from Sexual Offences Act (POCSO Act) 2012, The Indian Penal Code 1860;

       3. is misleading in any way or threatens to defame or harm the goodwill of Decathlon;

       4. is patently offensive to the online community, such as sexually explicit Content, or Content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;

       5. harasses or advocates harassment of another person including but not limited to the use of foul language;

       6. involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";

       7. promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;

       8. infringes upon or violates any third party's rights [including, but not limited to, intellectual property rights (“IPR”), rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity];

       9. promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;

       10. contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);

       11. provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits Personal Information from anyone;

       12. provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;

       13. contains unauthorised videos, photographs, or images of another person (with a minor or an adult).

       14. tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform or solicits passwords or personal identifying information for commercial or unlawful purposes from other Users

       15. engages in commercial activities and/or sales without Decathlon’s prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of "virtual" products related to the Platform. Throughout this Terms and Conditions, Decathlon's prior written consent means a communication coming from Decathlon's Legal Department, specifically in response to User’s request, and specifically addressing the activity or conduct for which The User seek authorization;

       16. solicits gambling or engages in any gambling activity which We, in Decathlon’s sole discretion, believes is or could be construed as being illegal;

       17. interferes with another User's use and enjoyment of the Platform or any other individual's User and enjoyment of similar services;

       18. refers to any website or URL that, in Decathlon’s sole discretion, contains material that is inappropriate for the Platform or any other website, contains Content that would be prohibited or violates the letter or spirit of these Terms and Conditions.

       19. harm minors in any way;

       20. infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent;

       21. violates any law for the time being in force;

       22. deceives or misleads the addressee/ Users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

       23. impersonate another person;

       24. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resources; or contains any trojan horses, worms, time bombs, cancel bots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or Personal Information;

       25. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

       26. shall be false, inaccurate or misleading;

       27. shall, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.

       28. shall create liability for Decathlon or cause Decathlon to lose (in whole or in part) the services of Decathlon’s internet service provider ("ISPs") or other suppliers;

    2. The User shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform. Decathlon reserves the right to bar any such activity.

    3. The User shall not attempt to gain unauthorized access to any portion or feature of the Platform or any other systems or networks connected to the Platform or to any server, computer, network, or to any of the services offered on or through the Platform by hacking, password mining or any other illegitimate means.

    4. The User shall not probe, scan or test the vulnerability of the Platform or any network connected to the Platform nor breach the security or authentication measures on the Platform or any network connected to the Platform. The User may not reverse look-up, trace or seek to trace any information on any other User of or visitor to Platform, or any other customer, including any account on the Platform not owned by the User, to its source, or exploit the Platform or any service or information made available or offered by or through the Platform, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than User’s own information, as provided for by the Platform

    5. The User shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Decathlon or the brand name or domain name used by Decathlon including but not limited to the terms “Decathlon”, “www.play.decathlon.in”, or otherwise engage in any conduct or action that might tarnish the image or reputation of Decathlon on Platform or otherwise tarnish or dilute any of Decathlon's IPR, trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us. The User agree that they will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Platform or Decathlon's systems or networks, or any systems or networks connected to Decathlon.

    6. The User agrees not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Platform or any transaction being conducted on the Platform, or with any other person's use of the Platform.

    7. The User may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal the User sends to Decathlon, on or through the Platform or any service offered on or through the Platform. The User shall not pretend that the User is, or that the User represents, someone else, or impersonates any other individual or entity.

    8. The User may not use the Platform or any Content for any purpose that is unlawful or prohibited by this Agreement, or to solicit the performance of any illegal activity or other activity, which infringes the rights of Decathlon and / or others.

    9. The User shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable domestic laws, rules and regulations, and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to GST, Income Tax, Custom Duty, Local Levies) regarding the User’s use of the Platform and registering for the Events and purchasing services displayed therein. The User shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law or regulations for the time being in force.

    10. Solely to enable Decathlon to restrict the violation of any law or User rights, the User agrees to grant Decathlon a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to access the User’s information entered and available on the Platform. Decathlon will use the User’s and information in accordance with the applicable laws being in force, and in accordance with this Agreement and the Privacy Policy applicable to use of the Platform.

    11. The User and shall be responsible for the upkeep and maintenance of all comments, reviews, understandings, and other information provided on the Platform. In this connection, the User undertakes that all such comments, reviews, understandings, and other information shall be secured in all respects. The User shall not defame the attributes of any Events or services displayed on the Platform so as to mislead other Users in any manner.

    12. The User shall not engage in advertising to, or solicitation of other Users of to register for any event or purchase any services, including, but not limited to that being displayed on the Platform or related to Decathlon in any manner. The User may not transmit any chain letters or unsolicited commercial or junk email to other Users through the Platform. It shall be a violation of this Agreement to use any information obtained from the Platform in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another. In order to protect the Users from such advertising or solicitation, Decathlon reserve the right to restrict the number of messages or emails which a User may send to other Users which Decathlon deems inappropriate in its sole discretion. The User understands that Decathlon has the right at all times to disclose any information (including the identity of the persons providing information or materials on the Platform) as necessary to satisfy any law, regulation, order or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or investigating authority. In addition, Decathlon can (and the User hereby expressly authorizes Decathlon to) disclose any information about the User to law enforcement or other government officials, as Decathlon believes necessary or appropriate in connection with the investigation and/or resolution of possible offences or crimes, especially those that may involve personal injury.

    13. Decathlon reserves the right, but has no obligation, to monitor the materials posted on the Platform. Decathlon shall have the right to remove or edit any Content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms and Conditions. Notwithstanding this right, the User remains solely responsible for the Content of the materials the User post on the Platform and in User’s private messages. In no event shall Decathlon assume or have any responsibility or liability for any Content posted by a User for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Platform. The User hereby represent and warrant that the Content the User publishes on the Platform shall not infringe any proprietary or other rights of Decathlon or any third parties or contain any libellous, tortious, or otherwise unlawful information.

    14. The User’s correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Platform, including payment of registration fee for Events and prices for services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between the User and such organizer. Decathlon shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Platform.

    15. It is possible that other users (including unauthorized Users or hackers) may post or transmit offensive or obscene materials on the Platform and that the User may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain Personal Information about the User due to the User’s access of the Platform, and that the recipient of such information may use such information to harass or injure the User. Decathlon does not approve of such unauthorized activities, but by using the Platform, the User acknowledges and agrees that Decathlon is not responsible for the use of any Personal Information that the User publicly discloses or shares with others on the Platform. The User is urged to carefully select the type of information that the User publicly discloses or shares with others on the Platform.

    16. Decathlon shall have all the rights to take necessary action and claim damages that may occur due to User’s involvement/participation in any way by the User’s own participation or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).

    17. The User shall not have the right to resell any access granted to the Platform, the Events the User registers in, or the services purchased on the Platform unless such right is expressly granted to the User in writing by Decathlon.

15. Contents Posted on Site -

    1. In relation to the Events and services displayed on the Platform, the text, graphics, User interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork (collectively, "Content"), is Decathlon generated Content in the case of Decathlon displayed Events or services.

    2. Except as expressly provided in this Agreement, no part of the Platform and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including mirroring) to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without Decathlon's express prior written consent.

    3. The User may use information on the Events and services purposely made available on the Platform for downloading, provided that the User (i) does not remove any proprietary notice language in all copies of such documents, (ii) uses such information only for the Users personal, non-commercial informational purpose and does not copy or post such information on any networked computer or broadcast it in any media, (iii) makes no modifications to any such information, and (iv) does not make any additional representations or warranties relating to such documents.

    4. The User shall be responsible for any notes, messages, emails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the Platform (collectively, "Content"). Such Content will become Decathlon’s property and the User grants Decathlon the worldwide, perpetual and transferable rights in such Content. Decathlon shall be entitled to, consistent with Decathlon’s Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the Content the User provides. The User agrees that any Content the User post may be used by Decathlon, consistent with Decathlon’s Privacy Policy and Rules of Conduct on Site as mentioned herein, and the User is not entitled to any payment, royalty or other compensation for such use.

16. Privacy Policy –

    1. Decathlon views protection of the User’s privacy as a very important principle. Decathlon understands clearly that the User and the User’s Personal Information (name, age, phone number, pin code, billing address, delivery address, user name, password, sports interests___ etc, and other information as may be amended from time to time, collectively known as “Personal Information”) and Content is one of Decathlon’s most important assets. Decathlon stores and processes the User’s Information and Content including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. Decathlon’s current Privacy Policy is available herein and also specifically at the Privacy Policy page. If The User objects to the User’s information being transferred or used in this way, the User is urged not to use the Platform.

    2. Decathlon records, stores and analyses the Personal Information and Content that is available through any of Decathlon’s Platforms. This also includes any information apart from the said Personal Information and Content that the User provides when a transaction is made on any of Decathlon’s websites.

    3. Personal Information and Content collected helps Decathlon take every measure to make sure that its Users are safe while participating in any Events or while using any of the services displayed on the Platform. Large number of Events or services displayed on the Platform as well as multiple transactions can sometimes lead to a risk. In the event a risk is identified with regard to the services provided on the Platform, the Users shall be contacted.

    4. Decathlon ensures that the Users are contacted only when a need arises to contact such User. Such instances could be regard the safety of the User whilst, post or before participating in any Events, or using any services purchased from the Platform. Further, the Personal Information and Content is used for the following purposes -

       1. To be able to process refund of registration fee in cases where the Event for which the User has registered is cancelled by Decathlon or the Organizer for whatsoever reason.

       2. To be able to process refund of any amount paid by the User as a purchase price for any services when there is any concern regarding the same.

       3. To send marketing and promotional messages and other information that might be of interest to the User. This is only done with the consent of the User. At any point in time the User can opt out from receiving these communications.

       4. To implement and manage referral programs, surveys, contests, promotional activities or Events sponsored or managed by Decathlon.

       5. To enhance and optimize Decathlon’s business practices and User experience based on the research and analytics done using the Personal Information and Content.

       6. To be able to contact our unhappy Users and resolve their issues and grievances.

    5. This Platform uses Google AdWords & Facebook remarketing service to advertise on third party websites to previous visitors to our site. It could mean that Decathlon advertises to previous visitors who haven’t completed a task on our site. This could be in the form of an advertisement on the Google search results page, a site in the Google Display Network, or on Facebook. Third-party vendors, including Google & Facebook, use cookies to serve ads based on someone’s past visits to the Platform. Such data collected will be used in accordance with Decathlon’s Privacy Policy, as well as Google & Facebook privacy policies.

    6. Decathlon has changed its Analytics tracking code to support Display Advertising and implement Google Analytics Demographics and Interest Reporting. We use this information to better understand, protect and serve the Users. Decathlon uses this information to provide the services the requested by the Users. Decathlon might use this information to resolve disputes; troubleshoot problems; help promote a safe service; measure consumer interest in our services; inform the Users about online and offline offers, events, products, services and updates; customize the User's experience; detect and protect Decathlon against error, fraud and other criminal activity; enforce Decathlon’s Terms and Conditions; and as otherwise described to the Users at the time of collection.

    7. In efforts to continually improve the Services offered, Decathlon collects and analyses demographic and profile data about the Users' activity on the Platform. Decathlon might use this data to tailor the User’s experience on the Platform, provided the User with content that Decathlon thinks the User might be interested in, and to display content according to the User’s preferences.

    8. Using the Ads Settings, the Users can opt out of Google Analytics for Display Advertising and customize Google Display Network ads. The Users can also opt out of Google Analytics using Google Analytics' currently available opt-outs for the web.

    9. The User can opt-out of remarketing and Google Analytics by visiting the links below:

       1. For Google: https://support.google.com/ads/answer/2662922?hl=en
       2. For Facebook: https://www.facebook.com/ads/website_custom_audiences/
       3. For Google Analytics: https://tools.google.com/dlpage/gaoptout/

    10. Decathlon may share Personal Information and Content with Decathlon’s other corporate entities and affiliates. These entities and affiliates may market to the User as a result of such sharing unless the User explicitly opts out to such marketing.

    11. Decathlon may disclose Personal Information (other than “sensitive” Personal Information if collected) and Content to third parties. This disclosure may be required for Decathlon to provide the User access to the Platform to comply with Decathlon’s legal obligations, to enforce the contracts between Decathlon and the User, to facilitate Decathlon’s marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to the Platform. Decathlon does not disclose the User’s Personal Information and Content to third parties for their marketing and advertising purposes without the User’s explicit consent.

    12. Decathlon may disclose Personal Information and Content if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. Decathlon may disclose Personal Information and Content to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to (i) enforce this Agreement or Privacy Policy, (ii) respond to claims that an advertisement, posting or other Content violates the rights of a third party, or (iii) to protect the rights, property or personal safety of Decathlon’s Users, customers or the general public.

    13. Decathlon and Decathlon’s affiliates will share / sell some or all of the User’s Personal Information and Content with other business entities should Decathlon (or Decathlon’s other entities or assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamate, or restrict the business. Should such a transaction occur, the other business entity (or the new combined entity) will be required to follow this Agreement and the Privacy Policy with respect to User’s Personal Information.

    14. Users must also ensure that the Users protect their information and any other information gathered from the Platform confidentially, and shall be bound by this Privacy Policy. Any suspected or proven leak of information from the end of the User due to any violation of this Policy or due to the violation of the applicable laws shall lead to closure or suspension of the User’s access and the User shall be liable to indemnify Decathlon for the same.

17. Disclaimer of Warranties and Liability -

    1. This Platform, all the materials (including but not limited to software), Events and services, included on or otherwise made available to the User through the Platform are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Decathlon does not warrant that:

       1. This Platform will be constantly available, or available at all; or
       2. The information on this Platform is complete, true, accurate or non-misleading.

    2. Decathlon will not be liable to the User in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Platform. Decathlon does not warrant that this Platform, the information, Contents, materials (including software), Events or services included on or otherwise made available to the User through the Platform, the servers or electronic communication sent from Decathlon are free of viruses or other harmful components.

    3. Nothing on the Platform constitutes, or is meant to constitute, advice of any kind. All the Events and services displayed and made available for transactions on the Platform are governed by different state laws and if for whatsoever reason the conduct or delivery of such Event or services due to implications of different state laws is not possible.

    4. The User will be required to enter a valid phone number while transacting on the Platform. By registering the User’s phone number with Decathlon, the User consents to be contacted by Decathlon through phone calls and/or SMS notifications, in case of any Event being conducted or related updates. Decathlon will not use the User’s Personal Information to initiate any promotional phone calls or SMS.

18. Payment Services -

    1. The Payment Services which are made available on the Platform may be made available through payment gateway or appropriate payment system infrastructure services of third party service providers or through any other methods of payments. While availing any of the payment method/s available on the Platform, Decathlon will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to the User due to:

       1. Lack of authorization for any transaction/s, or
       2. Exceeding the pre-set limit mutually agreed by the User and between "Bank/s", or
       3. Any payment issues arising out of the transaction, or
       4. Decline of transaction for any other reason/s, or
       5. Due to failure of third party service providers to maintain or provide the Payment Services for whatsoever reason

    2. All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the User and the respective Issuing Bank and service provider facilitating the payment gateway or appropriate payment system infrastructure.

    3. All online bank transfers from valid bank accounts are processed using the payment gateway provided by the third party service providers and the respective Issuing Bank which support the said Payment Services. All such online bank transfers made through the Payment Services are also governed by these Terms and Conditions and any other terms and conditions agreed to between the User and the respective issuing bank.

    4. All payments made against the registration for an Event or prices paid towards purchase of any services on the Platform by the User shall be compulsorily in Indian Rupees acceptable in the Republic of India. The Platform will not facilitate transactions with respect to any other form of currency for the transactions made on the Platform.

    5. Before concluding any transactions made by the User, Decathlon may request the User to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by the User for the transaction. This is done in the interest of providing a safe online environment to the Users.

    6. Transactions, Transaction Price and all commercial terms such as conduct of Event, delivery of services are as per principal to principal bi partite contractual obligations between the User and Decathlon and Payment Service facility is merely used by the User and Decathlon to facilitate the completion of the Transaction.

    7. The User has specifically authorized Decathlon or its service providers to collect, process, facilitate and remit payments and / or the Transaction Price electronically or through cash on delivery (if applicable) to and from Decathlon or other Users in respect of transactions through the Payment Services. The User’s relationship with Decathlon is on a principal to principal basis.

    8. The User understands, accepts and agrees that the Payment Services provided by Decathlon is neither a banking, nor a financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment through cash on delivery (if applicable), collection and remittance facility for the Transactions on the Platform using third party service provides and the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing Payment Services, Decathlon is neither acting as trustees nor acting in a fiduciary capacity with respect to the transaction or the transaction price.

    9. The User understands that upon initiating a transaction on the Platform, the User is entering into a legally binding and enforceable contract with Decathlon to register for Events or purchase the services using the Payment Services, and the User shall pay the Transaction Price through the payment gateway facility being provided on the Platform through third party service providers.

    10. The User agrees with Decathlon, through electronic communication and electronic records and using the automated features as may be provided by Payment Services, to any modifications in the conduct of Event or to the extension / increase in the dispatch and/or delivery time and the transaction shall stand amended to such extent. Any such modifications or subsequent novation / variation of the transaction shall be in compliance with the laws in force.

    11. The User shall electronically notify Decathlon of any cancellation of the booked transactions/Event, forty eight (48) hours prior to the date of Event. Non notification by the User regarding the same shall be construed as if the obligations set forth on Decathlon regarding the transactions or regarding the conduct of any Event or services have been deemed to have been concluded by Decathlon.

    12. Decathlon reserves the right to impose limits on the number of transactions or transaction price which Decathlon may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other institution, infrastructure or any other financial instrument directly or indirectly through the Payment Services or through any such facility authorized by the RBI to provide support facility for collection and remittance of payment or by an individual User during any time period, and reserves the right to refuse to process transactions exceeding such limit.

    13. Decathlon also reserves the right to restrict the number of registrations done by the User for an Event or series of Events, and also for the quantity of services sought to be purchased by the User on the Platform.

    14. Decathlon reserves the right to refuse transactions made by Users with a prior history of questionable charges including without limitation breach of any agreements by the User with Decathlon or breach/violation of any law or any charges imposed by Issuing Bank or breach of any law or policy.

    15. For cash on delivery transactions Decathlon may do such checks as it deems fit before approving the receipt of/User’s commitment to pay transaction price from the User for security or other reasons at the discretion of Decathlon. As a result of such check if Decathlon is not satisfied with the creditability of the User or genuineness of the transaction/transaction price, it will have the right to reject the receipt of/User’s commitment to pay transaction price.

    16. Decathlon may delay notifying the payment confirmation, if Decathlon suspects any foul play when the User is conducting high transaction volumes. This is done to ensure safety of the transaction and transaction price. In addition, Decathlon may hold transaction price and Decathlon may remit the said transaction price to law enforcement officials (instead of refunding the same to the User) at the request of law enforcement officials or in the event the User is engaged in any form of illegal activity.

    17. The User acknowledges that Decathlon will not be liable for any damages, interests or claims etc. resulting from not processing a transaction/transaction price or any delay in processing a transaction/transaction price which is beyond control of Decathlon.

19. Compliance with Laws:

    1. User shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made thereunder, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India) applicable to them respectively for using the Payment Services and the Platform.

20. Profanity Policy -

    1. Decathlon prohibits the use of language that is foul, racist, hateful, sexual or obscene in any areas including the Platform.

    2. This policy extends to text within listings, on pages and all other areas of the Platform that another User may view. If the profane words are part of a title for the item being sold, Decathlon will 'blur' out the bulk of the offending word with asterisks (i.e., s*** or f***).

    3. Users must report any violations of this policy to care.india@decathlon.com for review. Users can look out for offensive user names and also offensive languages in the Content, listing or otherwise.

    4. If a feedback, comment, or any communication is made between Users on the Platform; or email communication made between Users in relation to transactions conducted on Platform contain profanity, Users are urged to bring the same to the notice of Decathlon through the abovementioned email ID.

    5. In case of any proven violations of this Policy, disciplinary actions may result in the indefinite suspension of a User's account, temporary suspension, a limit in User rights, or a formal warning. Further, in extreme cases, Decathlon also reserves the right to initiate appropriate legal proceedings provided by law against the violating User.

    6. Decathlon will consider the circumstances of an alleged violation of this Policy and the User's trading records before taking action.

21. Indemnity - The User shall indemnify and hold harmless Decathlon, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of the User’s breach of these Terms and Conditions, Privacy Policy and other Policies, or the User’s violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

22. Applicable Law - Terms and Conditions shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Bangalore.

23. Jurisdictional Issues/Sale in India Only - Unless otherwise specified, the Events and services displayed on the Platform are presented solely for the purpose of transactions in India. Decathlon makes no representation that the said Events and services displayed on the Platform are appropriate or available for use in other locations/countries other than India. Users who choose to access this site from other locations/countries other than India do so on their own initiative and Decathlon is not responsible for the conduct of the Events or delivery services, refunds, for transactions done from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable. If a User lives outside India, please refer to the partners within the Decathlon GROUP.

24. Intellectual Property - Decathlon is the owner of all the rights of intellectual property attached to the products ordered by the User. Decathlon reserves the right to proceed to the necessary formalities with the aim of their protection on the Territory. Decathlon undertakes to the User a non-exclusive right of use on the brands and protected elements owned by Decathlon. The User recognises the existence and validity of the trademark applications or registrations and use of Decathlon's products and undertakes never to challenge their validity, registration and use in the Territory. The User undertakes not to derive any right from the registration and participation in the Events and use of Decathlon's services and undertakes never to attempt to register, directly in his name or indirectly by a third party, any identical or confusingly similar trademark or internet domain name that may infringe Decathlon's trademarks or constitute unfair competition. In case the User applies for or uses any identical or similar trademark or domain name to Events or services displayed on the Platform, they shall immediately take all necessary actions, at their own expense, to cancel or transfer the infringing trademarks or domain names to Decathlon upon Decathlon's first demand. The User undertakes to inform and to immediately notify Decathlon of illicit imitation and more generally of any unfair competition practices based on the Protected Elements through the IP violation intimation email ID given below.

25. Trademark, Copyright and Restriction - This site is controlled and operated by Decathlon. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Everything displayed on the Platform is solely for the User’s personal, non-commercial use. The User must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and the User must not assist any other person to do so. Without the prior written consent of the owner, modification of the Platform, use of the Platform or any part of the Platform on any other websites or networked computer environment or use of the Platform or any part of the Platform for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which the User receives any remuneration, goodwill or visibility, whether in money or otherwise, is a commercial use for the purposes of this clause.

26. IPR complaint - In case the Users feel that an Intellectual Property Right has been infringed, The User can write to Decathlon at care.india@decathlon.com.

27. Event and services Description - Decathlon does not warrant that the Events and services description or other Content of this Platform are completely accurate, complete, current, or error-free and assumes no liability in this regard.

28. Limitation of Liability - In no event shall Decathlon be liable for any special, incidental, indirect or consequential damages of any kind in connection with these terms and conditions, even if the User has been informed in advance of the possibility of such damages.

29. Contact Us - Please contact Decathlon for any questions or comments regarding this Platform at care,india@decathlon.com or phone number 76767 98989

30. Grievance officer - In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

    • Mr./Ms. Vijoy Nair
    • Decathlon Sports India Pvt Ltd.
    • Survey No. 78/10 A20-
    • Chikkajala Village, Bellary Road,
    • (PO Box No. 1, Bettahalsoor Post Office)
    • Bangalore – 562157,
    • Karnataka, India.
    • Email: care.india@decathlon.com
    • Time: 8 AM – 8 PM, Monday - Sunday

31. Decathlon expressly agrees that issuing the correct and complete receipt or invoice is the sole and primary responsibility of Decathlon.

32. Email Abuse & Threat Policy

    1. Private communication, including email correspondence, is not regulated by Decathlon. Decathlon encourages its Users to be professional, courteous and respectful when communicating by email.

    2. However, Decathlon will investigate and can take action on certain types of unwanted emails that violate Decathlon policies.

    3. Such instances:

       1. Threats of Bodily Harm - Decathlon does not permit Users to send explicit threats of bodily harm.

       2. Misuse of Decathlon System - Decathlon allows Users to facilitate transactions through the Decathlon system, but will investigate any misuse of this service.

       3. Spoof (Fake) email - Decathlon will never ask the User to provide sensitive information through email. In case the User receive any spoof (fake) email, the User are requested to report the same to Decathlon through the ‘Contact Us' details.

       4. Spam (Unsolicited Commercial email) - Decathlon's spam policy applies only to unsolicited commercial messages sent by Decathlon Users. Decathlon Users are not allowed to send spam messages to other Users.

       5. Offers to Buy or Sell Outside of Decathlon - Decathlon prohibits email offers to buy or sell listed Events or products/services outside of the Platform. Offers of this nature are a potential fraud risk for both the Users and Decathlon.

    4. Decathlon policies prohibits User-to-User threats of physical harm via any method including, phone, email and on Decathlon’s public message boards.

    5. Violations of this policy may result in a range of actions, including:

       1. Limits on account privileges
       2. Account suspension
       3. Cancellation of listings
       4. Loss of special status
       5. Legal action before the appropriate authority